Terms & conditions

1. General

  • These Terms & Conditions apply to all tickets purchased for Wild Love Festival 

  • By purchasing a ticket, you agree to these Terms & Conditions.

  • The Festival is organised by Wild Love Festival & Li Low Ltd.

2. Tickets & Entry

  • All tickets are issued via Ticket Tailor and provided as QR codes or email tickets only. We do not issue paper tickets.

  • Each ticket admits one person only and must be presented for scanning on entry.

  • Tickets remain the property of the Organiser at all times.

  • Please ensure your ticket QR code is clear and accessible on arrival.

3. Age Policy (16+)

  • Wild Love Festival is a 16+ event.

  • The Organiser reserves the right to refuse entry where age requirements are not met.

4. Refunds & Cancellations

We understand that plans can change, so our refund policy is designed to be fair and flexible:

  • General Festival Tickets (inc Early Birds)

    • Refunds are available up to 1 week before the event, meaning no later than 1st June 2026, due to small capacity on ticket allocation.

    • After this date, tickets become non-refundable.

  • Village Day Tickets

    • Refunds are available up to 24 hours before the day of entry.

  • Refund requests must be made through Ticket Tailor in line with their process.

  • Booking fees charged by Ticket Tailor may not be refundable.

  • If the Festival is cancelled, we will provide clear information about refunds or ticket transfers as soon as possible.

  • If the Festival is rescheduled, tickets will remain valid for the new date. Refunds may not be offered in this case.

  • The Organiser cannot be responsible for additional costs such as travel or accommodation.

5. Resale & Transfers

  • Tickets may not be resold for profit or at a higher price than face value without written permission from the Organiser.

  • Any tickets found to be resold fraudulently may be cancelled without refund.

6. Event Changes

  • Line-ups, schedules, workshops, and activities are subject to change.

  • The Organiser reserves the right to make reasonable changes to the Festival without obligation to offer refunds.

7. Behaviour & Safety

  • Everyone attending is expected to act with kindness, compassion, respect, and consideration for others. This is a day of feel-good well-being.

  • The Organiser reserves the right to refuse entry or remove anyone whose behaviour is unsafe, disruptive, or inappropriate, without refund.

  • Entry is subject to reasonable security checks, including bag searches.

8. Photography & Filming

  • By attending Wild Love Festival, you consent to being photographed or filmed.

  • These images or recordings may be used for promotional or marketing purposes by the Organiser. The Photographer & Videographer will be respectful of people's privacy and will be very considerate (they’re lovely humans).

9. Personal Belongings

  • All attendees enter the Festival at their own risk.

  • The Organiser is not responsible for loss, theft, or damage to personal property.

  • There will be lockers to store your belongings throughout the day.

10. Liability

  • Nothing in these Terms & Conditions limits liability for death or personal injury caused by negligence.

  • Otherwise, the Organiser’s liability is limited to the face value of the ticket purchased.

11. Data Protection

  • Personal data collected during ticket purchase will be handled in line with applicable data protection laws and Ticket Tailor’s privacy policy.

  • Your information will only be used for Festival-related communication unless you choose otherwise.

12. Governing Law

  • These Terms & Conditions are governed by the laws of [insert country, e.g. England & Wales].